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个人简历
姓名：** 年龄：32岁
性别：女 健康状况：良好
毕业院校：**学院 电子商务专业
**师范大学 汉语言文学专业（自考本科）
联系电话：*******
基本技能：熟练运用word,excel等办公软件；英语四级，具备基本听说读写能力； 通过国家普通话测试二级
工作经历：
1．1997．1---1999．5 **货运公司 客户服务/单证操作
负责为客户制作各类国际贸易单证以及空海运进出口货物的转关；对客户货物在
途状态跟踪及反馈；帐单及报表的及时制作，保持与客户及时有效的沟通．
2．1999．5---2001.4 **公司 市场部国际跟单员
对国内及出口定单的及时跟踪处理, 保持与公司各部门(研发,计划,生产等)的有
效衔接,负责货物进出口的单据制作及收汇核销单据申领, 应收帐单及报表的制
作和及时追收,与客户及时有效的沟通.
3.2002.7----2004.3 **有限公司 市场部客户服务
主要职责描述：
接受客户图纸等相关制样信息，转化为样品需求交研发部；进出口订单的及时跟踪处理和客户反馈，负责产品出货安排，保持与研发，生产，品质等相关部门的衔接；合同的归档及生产需求的下发；建立客户档案，接受其咨询和投诉，保持与客户的沟通；应收帐款的跟踪及追收等！
4.2004.3---2007.3 **有限公司 市场部：进出口跟单
对定单及制样需求的及时跟踪处理，保持与公司各部门及最终客户的有效衔接，与客户及时沟通及受理投诉事宜，负责货物进出口的单据制作及收汇核销单据的申领；帐单及报表的及时汇总及追收等。
自我评价：自信、乐观、诚实、稳重
参考答案:Resume
Name:** Age:32 years old
Sex:The woman's healthy condition:Good
Graduate the college:** College electronic commerce profession
** The Chinese language speech literature profession of the Normal University( from test the undergraduate course)
Contact the telephone:*******
Basic technical ability:Well-trained usage word, excel etc. transacts the software;Four classes of English, have basic hear the ability of read and write; Pass the national common speech test second class
The work career:
1.1997.1-1999.5** the freight transportation company customer service/ single certificate operation
Be responsible for manufacturing each kind of certificate with single international trade and the empty sea transportation import and export goods to turn the pass for the customer;To customer's goods at
The way appearance follow and feedback;The bill and statements create in time, keeping with the customer's in time valid communication.
2.1999.5-2001.4** the company market department is international to follow the single member
Follow the processing to the domestic and the exit order forms in time, keep to have with each section( development, plan, produce etc.) of company
The effect link up, being responsible for the voucher manufacture of the goods import and export and accepting to remit the pit to sell the voucher to apply for receiving, should accept the bill and statement systems
Make and make track for to accept in time, with the customer's in time valid communication.
3.2002.7-2004.3** a the customer's service of the limited company market
Main job description:
Accept the customer the diagram paper wait related make the kind information, convert into the sample need to hand over to develop the department;The import and export order follows processing and customer's feedbacks in time, being responsible for the product shipment arrangement, keeping with the development, produce, the quality waits the related section to link up;The contract returns back to file and produces the demanding bottom hair;Build up customer's file, accept it consults with and throws to tell, keeping with the customer's communication;Account receivable of on the trail of and make track for to accept etc.!
4.2004.3-2007.3** limited company market department:Import and export and list
To order form and make the kind demanding follow the processing in time, keep to link up with each section of company and end customers effectively, communicate and accept to throw the matter of tell with customer in time, be responsible for the voucher of the goods import and export manufacture and accept to remit pit to sell the voucher to apply for receiving;The bill and statements gather and make track for to accept etc. in time.
The ego evaluation:Self-confidence, optimism, honesty, steady heavy