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[摘 要]本文在概述电子商务中的隐私权与知情权及其保护问题的基础上，探讨了电子商务中隐私权与知情权的冲突问题，进而提出了解决二者冲突的原则及办法。[关键词]电子商务 隐私权 知情权电子商务是全球经济一体化背景下产生的一种全新的商业机制，具有高效率、无疆界、无时限和低成本等特点，受到全球各国政府和企业界的广泛重视，已成为21世纪初全球经济最大增长点之一。电子商务对现行的法律制度产生了巨大冲击，如本文将要探讨的隐私权和知情权从来就是一双对立的法学范畴，它们代表了不同方面的精神利益，而在信息时代的电子商务中，这两种权利的冲突则更加突出，所以我们有必要对电子商务中的隐私权与知情权进行探讨，并试图寻求协调二者冲突的办法。1 电子商务中的隐私及其保护(1)电子商务中的隐私权及其内容。隐私权是自然人享有的对其个人的、与公共利益无关的个人信息、私人活动和私有领域进行支配的一种人格权。隐私权作为一项独立的民事权利已被许多国家的宪法和法律以及国际人权组织的文件所确认和保护。在我国，《民法通则》对隐私权原则地规定为公民的人格尊严受法律保护。最高人民法院的两项司法解释，将侵害他人隐私的行为认定为是侵害他人名誉权的一种行为。隐私权作为一种具体人格权，其基本内容主要包括隐私隐瞒权、隐私利用权、隐私维护权和隐私支配权等四项权利。随着电子商务的迅猛发展，人们出于网络交易的需要，必须在网络上向各类经营者提供包括自己个人资料在内的隐私，而且消费者在网上的“行踪”，如个人所到访的网站、消费习惯、阅读习惯甚至信用记录等也常常在不知不觉中被记录下来。而这些个人资料又可能被收集者转售给其他商业组织。所以，在这种情形之下，人们对参与电子商务是否会暴露自己个人隐私十分关注 在电子商务中对隐私权的保护主要集中在3个方面。①个人资料的隐私权保护。②通信秘密与通信自由的保护 。③个人生活安宁的保护。
参考答案:[ abstract ] this article with to know the circumstances of the matter the power in the outline electronic commerce right of privacy and its in the protection question foundation, discussed in the electronic commerce the right of privacy with to know the circumstances of the matter the power conflict question, then proposed the solution two conflict principle and the means. [ Key word ] the electronic commerce right of privacy knows the circumstances of the matter the power The electronic commerce is one kind of brand-new commercial mechanism which under the whole world economic integration background produces, has the high efficiency, boundless characteristic and so on, does not have time limit and low cost, receives the global various countries government and the enterprise widely takes, has become at the beginning of for the 21st century one of global economy biggest growth. The electronic commerce has had the huge impact to the present legal system, if this article is going to discuss the right of privacy and knows the circumstances of the matter the power always is a pair of opposition legal science category, they have represented the different aspect spiritual benefit, but in information time electronic commerce, these two kind of rights conflict then is more prominent, therefore we have the necessity with to know the circumstances of the matter the power to in the electronic commerce right of privacy to carry on the discussion, and attempts to seek the coordinated two conflict the means. In 1 electronic commerce privacy and its protection (1) in electronic commerce right of privacy and its content. The right of privacy is the natural person enjoys to its individual, individual information, the personal activity and the private domain which has nothing to do with with the public interest carries on the control one kind of personality power. The right of privacy took an independent civil right already confirms by many national constitutions and legal as well as the international human rights organization's document and the protection. In our country, "General provisions of the civil law" stipulates to the right of privacy principle for citizen's personal dignity the legal protection. The Supreme People's Court's two judicial interpretation, will violate the other people privacy the behavior to recognize for will be violates the other people right of reputation one kind of behavior. The right of privacy took one kind of concrete personality power, its basic content mainly includes the privacy to conceal the power, the privacy use power, the privacy maintenance power and the privacy right to control and so on four rights. Along with electronic commerce swift and violent development, the people stemming from the network transaction need, must provide including the oneself individual material in the network to each kind of operator the privacy, moreover consumer on-line "whereabouts", like individual arrives the website, the expense custom, the reading custom credit record which visits and so on also frequently in unconsciously center is even recorded. But these individual materials are possibly given by the collection resale other commercial organizations. Therefore, under this kind of situation, the people to participate in the electronic commerce whether can expose the oneself individual privacy extremely to pay attention in the electronic commerce the protection mainly concentrates to the right of privacy in 3 aspects. (1) individual material right of privacy protection. (2) correspondence secret and correspondence free protection. (3) individual life peaceful protection.